Contact the right place
FELIX keeps product feedback, account help, safety reports and project enquiries on clear routes.
FELIX product feedback
Use the private feedback form for a problem, suggestion or comment about the network. You need to sign in so the submission can be stored with the correct account. This is not live chat and does not promise a reply.
Account access
Use Support for sign-in and password recovery options.
FELIX ORIGIN enquiries
For press, partnerships, business or another project matter, use the FELIX ORIGIN contact form or its published inbox.
Safety reports
Use the report controls on the relevant FELIX post or profile for an ordinary safety report. Contact and feedback are not urgent response channels.
Open Safety